Exchange Policy
If your LED Plates are the wrong size for your outlets, we would be happy to exchange it for different kind that fit!
25% Exchange Fee:
All orders that need to be exchanged will be charged a 25% Exchange Fee. This ensures that we ship you a brand new replacement of the LED Plates that properly fit your outlets.
How Exchanges Work:
To exchange your order, you will have to purchase the correct LED Plate that fits your outlets. You as the customer will only be responsible of paying 25% the current price. We will email you a code that takes 75% off of your entire order.
*Example*
If you purchased 2X Rectangular 5 Packs, but instead need 2X Duplex 5 Packs. You will have to purchase 2X Duplex 5 Packs, but you will have a code to insert to where you will only pay 25% of the total price.
Just contact customer service at fyrelighting@yahoo.com for any further questions or concerns. We will email you the discount code to use at checkout.